Time Frame: Returns and exchanges are accepted within 30 days of the delivery date. Please ensure your request is made within this period.
Condition of Items: The eyewear must be in its original condition, unused, and in the original packaging with all tags attached.
Proof of Purchase: A valid receipt or order confirmation is required to process your return or exchange.
Customization and Sale Items: Customized, personalized, or sale items are final and cannot be returned or exchanged unless they arrive damaged or defective.
Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective item. We recommend using a tracked shipping method for your return.
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