Frequently Asked Questions
What types of eyewear do you offer?
We offer a diverse selection of eyewear, including sunglasses, optical frames, and reading glasses, each designed with style and comfort in mind.
Do you offer prescription lenses?
All of our frames and sunglasses are optical quality and can be fitted with prescription lenses. Simply take your chosen frames to your trusted optometrist for customisation.
How can I determine my correct eyewear size?
Each product page provides detailed sizing information. If you're unsure, our customer service team is happy to assist you in finding the perfect fit.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the eyewear is in its original condition and packaging. Please visit our Returns & Exchanges page for detailed instructions.
How long does shipping take?
Standard shipping typically takes 5-7 business days.
Do you ship internationally?
Yes, we ship to select countries worldwide. Shipping fees and delivery times vary based on your location.
How do I care for my eyewear?
Clean your lenses with a microfiber cloth and lens cleaner. Store your eyewear in the provided case to prevent damage and maintain its condition.
What materials are your frames made of?
Our frames are made from high-quality materials such as acetate and stainless steel, ensuring durability and a stylish look.
Do you offer any special promotions or discounts?
Subscribe to our newsletter or follow us on social media to stay updated on current promotions, new arrivals, and exclusive offers.
How can I contact customer support?
You can reach us through our Contact page, email us at contact@bloomeyewear.com, or message us on WhatsApp at +61 431 805 570.